We ship to physical addresses in the continental United States. We do not ship to PO Boxes, APOs, FPOs, Alaska or Hawaii.
Orders are fulfilled within three business days. To request expedited fulfillment, please contact us.
Perishable products that can be damaged by extremes of temperature are restricted to overnight service or in some cases, two-day shipping. We pack these products to minimize the impact of the heat.
Claims and Exceptions
Upon receiving your order, please unpack and inspect the contents as soon as possible. Should any of the contents appear damaged due to transport or heat, contact us at firstname.lastname@example.org. All claims must be filed within 24 hours of receipt.
We will do everything possible to re-route orders for timely delivery but cannot be responsible for damaged or compromised product due to the following:
Delayed deliveries due to inclement weather or “Acts of God”
Incorrect delivery address provided with an order
The intended recipient is not available to receive the package
The package is lost or stolen after delivery confirmation is received from our shipping carrier
Items that have been discarded or consumed.
If you are not satisfied with the product you have received, please contact us at email@example.com. Please let us know as soon as possible so we may swiftly address any concerns.